Updated business parameters during COVID-19 outbreak
Updated business parameters 3/1/2021
To all of our valued customers, THANK YOU from the bottom of our hearts for the safe practices you have displayed during the pandemic. It has allowed us to continue to operate and to serve you to the best of our ability!
- we will continue to enforce the mask mandate while in the building
- although we have brought more equipment into the building, we ask that distancing still be practiced. Maximum of 3 people at the counter spaced 6 ft apart. We will continue to keep the parts and service counter obstruction free to allow spacing.
- most of our staff has still not been vaccinated. Please continue to observe distancing with our employees as they try to serve you.
- hand sanitizer is available. We ask that you use it before handling any of the equipment in the display area.
- should there be a larger than normal number of people ( 9 -10) in the store at one time, we would ask additional people to wait outside. We can provide a beeper that will save a place in line. We will provide that at the door.
- curbside service is still available for those who wish not to enter. Simply call us before you come to tell us your needs, and again when you get here if we need to meet you in the parking lot.
Service parameters 3/1/2021
The February weather has taken 3 weeks out of the calendar for service. We are 3 weeks behind in finishing our winter service program and will have a difficult time accepting additional repair work till after April 10th. This applies to mowers and riding units.
Please do not drop off wheeled units unless you have called us. Listed below are the parameters for the next 5 weeks.
- No snowblower repairs after 3/10. We will not accept any additional snowblowers till after July 4th.
- Riding units should be called in whether you are bringing it in or we are picking it up. You will be placed in a queue and called several days before we are ready to work on your machine. Do not expect to called for pickup or drop off prior to April 10th. We will give you a better idea of timing when you call.
- Walk power mowers should be called in and put in queue. We will call you several days before it is to be worked on. Do not expect a call till about April 1st.
- Handheld (chainsaws, trimmers, blowers, etc.) can be brought in at any time, although we will only accept those brands we sell - Husqvarna, Echo, Red Max, and Shindaiwa.
- Generators will be worked on as needed, although we will only work on Honda, Briggs, Tecumseh, and Kohler engines.
- Pressure washers will not be accepted or worked on prior to 4/1 because of the danger of freezing. We will only work on pressure washer engines, unless the pressure washer is Briggs produced. Call us for further details.
Unfortunately, February is our major month for preseason mower service. Due to weather conditions we completed almost none of our scheduled work.
Please bear with us as we attempt to play catch-up.
To all of our valued customers, THANK YOU from the bottom of our hearts for the safe practices you have displayed during the pandemic. It has allowed us to continue to operate and to serve you to the best of our ability!
- we will continue to enforce the mask mandate while in the building
- although we have brought more equipment into the building, we ask that distancing still be practiced. Maximum of 3 people at the counter spaced 6 ft apart. We will continue to keep the parts and service counter obstruction free to allow spacing.
- most of our staff has still not been vaccinated. Please continue to observe distancing with our employees as they try to serve you.
- hand sanitizer is available. We ask that you use it before handling any of the equipment in the display area.
- should there be a larger than normal number of people ( 9 -10) in the store at one time, we would ask additional people to wait outside. We can provide a beeper that will save a place in line. We will provide that at the door.
- curbside service is still available for those who wish not to enter. Simply call us before you come to tell us your needs, and again when you get here if we need to meet you in the parking lot.
Service parameters 3/1/2021
The February weather has taken 3 weeks out of the calendar for service. We are 3 weeks behind in finishing our winter service program and will have a difficult time accepting additional repair work till after April 10th. This applies to mowers and riding units.
Please do not drop off wheeled units unless you have called us. Listed below are the parameters for the next 5 weeks.
- No snowblower repairs after 3/10. We will not accept any additional snowblowers till after July 4th.
- Riding units should be called in whether you are bringing it in or we are picking it up. You will be placed in a queue and called several days before we are ready to work on your machine. Do not expect to called for pickup or drop off prior to April 10th. We will give you a better idea of timing when you call.
- Walk power mowers should be called in and put in queue. We will call you several days before it is to be worked on. Do not expect a call till about April 1st.
- Handheld (chainsaws, trimmers, blowers, etc.) can be brought in at any time, although we will only accept those brands we sell - Husqvarna, Echo, Red Max, and Shindaiwa.
- Generators will be worked on as needed, although we will only work on Honda, Briggs, Tecumseh, and Kohler engines.
- Pressure washers will not be accepted or worked on prior to 4/1 because of the danger of freezing. We will only work on pressure washer engines, unless the pressure washer is Briggs produced. Call us for further details.
Unfortunately, February is our major month for preseason mower service. Due to weather conditions we completed almost none of our scheduled work.
Please bear with us as we attempt to play catch-up.
